Rules.

Safety of your dog is our number one concern. All dogs are screened prior to attending daycare and will play by the following rules:

Breed
As each dog will be privately interviewed, no specific breed is automatically eliminated.

Age
All dogs must be at least 9 weeks or older and as far along on their series of vaccines that they can be.

Sex
All adult dogs are required to be spayed or neutered. This applies to dogs over 8 months of age.

Vaccinations
All dogs must be current and have written proof of vaccinations. They must have been administered by a licensed veterinarian, or licensed rescue group. No owner given vaccines will be accepted. WHY? see our FAQ page

  • The vaccines we require are:
    DHPP: Distemper, Hepatitis, Parainfluenza, Parvovirus. We require DHPP every 3 years for an adult dog
  • Rabies: By 6 months of age, then we require Rabies every 3 years for an adult dog
  • Bordetella: We require Bordetella every year. We accept all forms of Bordetella vaccine (oral, intranasal and injectable)
  • Puppies: must receive a series of vaccines before 6 months of age then yearly until pet becomes an adult.

Titer Testing:
We do accept titer testing for all vaccines, except Rabies (as Rabies vaccine is required by state law)

Worms (fecal testing)
All dogs are required to be free from internal parasites. A fecal test, performed by a veterinary labratory (not an in house fecal test) is required within 30 days prior to admission. Your pet is also required to have this type of fecal test every 6 months.This test, on average, costs between $26 and $38 depending on your veterinarian and the outside labratory they use.

Fleas
We pride ourselves on having an extremely clean environment. All dogs who come to day care need to be free of all external parasite (fleas, ticks etc) We require that your dog is on a flea preventive during the months of April thru October. We accept both traditional flea medication and holistic flea methods. If a flea is found on your dog while they are at day care your dog may be sent home. If we have availability to give your dog a bath, we may choose to do so at your expense.

General Health

All dogs are required to be in good health. You will be asked to sign a contract that certifies your pet is healthy and has not been sick with, or exposed to any known diseases or disorders in the last 30 days. A written note from your veterinarian may be required to be able to return to the day care, if your pet is ill for any reason.Please do not send your dog to day care if they are vomiting, sneezing/couging or having diarrhea.

Behavior
All dogs are required to be non aggressive toward other dogs and people. They must also not be food/toy possessive. Although we keep big dogs separate from little dogs, all dogs attending Day Care must do well with dogs of ALL sizes, in case of an emergency of some kind. Obsessive herding and barking behaviors are also not permitted.

Crate Trained
All dogs at day care do have a 45 to 60 min nap in the middle of the day. This is done in a crate. Your dog needs to be able to rest quietly for that time. We do supply a snack, often a Peanut Butter and Biscuit stuffed Kong to aid in their rest time, but if you think your dog needs a lunch please send it in a ziploc baggie with thier name on it. We will warm soak the food and pack it into a kong for them.

Quick Release Collar
Dogs play “naked” at Tails, but we request that dogs have a quick release collar for use at day care, in case of emergency. This can be their normal collar with tags, or if you typically use a harness or buckle collar you will need to bring a quick release collar when you dog comes to day care. We do prefer all dogs enter Tails on a harness, for safety, although they do not wear the harness when in the playrooms.

Interview
All dogs must have a completed application form and private interview prior to their acceptance into the day care. A fee will be charged for this interview and screening. The fee is non refundable.

Toys/beds/Food
All toys and bedding will be supplied by Tails-A-Wagging. You do not need to send your dog with anyitems to day care, with the exception of special food or treats you want your dog to have. We provide a snack for all dogs at day care, but if your pet requires a specific meal or medication we are happy to make sure you pet gets it as directed.Of course, if you dogs likes to sleep with a special toy or blankie- you are welcome to send that with them for thier nap time.

Payment
All fees are due in advance. Rates depend on packages purchased. Multiple dog discounts are available, see our fee schedule.

Hours
Day Care hours are Monday through Friday from 7am to 6pm. We are by reservation only.

Drop off Times
Dogs can be dropped off between 7:00am and 9:00am. All dogs are required to be at TAW by 9:00am. Occasionally you may have an emergency and be running late. If this is the case you may call us BEFORE 9am to let us know you will be late.

Pick Up Time
All dogs must be picked up by 6:00pm. Most dogs are picked up between 4pm and 6pm, although you are welcome to pick up anytime. If you are going to pick your dog up early, its helful for us to know (but not required) simply because we may forgoe thier nap if going home early.

Pick Up Time and Late Policy
All dogs must be picked up by 6:00pm. Most dogs are picked up between 4pm and 6pm, although you are welcome to pick up anytime during normal office hours. We value your time, as well as ours, and our late policy is a strict one.

Late Pick Up
Arriving late (after 6pm) to pick up your dog will result in a late fee. Fees are as follows:

1st late incident: $1.00 per minute per dog
2nd late incident: $2.00 per minute per dog
3rd late incident: $3.00 per minute per dog
4th late incident: your dog will not be allowed to return to day care.

Standing Reservations/ Cancellations
This is a day or days that you have requested a reservation for your dog. We guarantee the spot for you and in return ask that if your dog will not be coming in you give us 24 hrs notice. (That is notice before 9:00 am the day before) This gives us adequate time to call a dog on the wait list to fill your spot. Anything less that 24 hours notice and you will be charged full fees for that day. The front office is closed over the weekends, if you need to cancel a Monday reservation it must be done by 9:00am on the Friday prior. We ask that all schedule changes including cancellations occur via email, so we have a record of the request.

Holiday Closures
Every year we close over the following dates: From Dec 24th thru Jan 1st / Memorial Day / July 4th / Labor Day / Thanksgiving day and the Friday after Thanksgiving

Inclement Weather
We are proud to day we have NEVER been closed due to inclement weather. You can be assured we will always be open. We know that although some dogs come to day care for the pure fun of it, many come out of necessity because of your work schedule. We respect and honor that. Please be aware that our cancellation policy still holds for inclement weather. If you know you cannot drive in the snow… we recommend canceling your dogs reservation as you will be charged for late cancel if you do not give us 24hr notice. Occasionally an obedience class may be cancelled due to inclement weather but your trainer will always contact you.

Referrals for other pet services
If you are in need of a referral for day care services, dog walking or pet sitting please feel free to call us and we will gladly give you a reference to another local pet care provider. There are some very quality service providers here in Bellingham and we are happy to help. Please know, we would only recommend another service who has the same standards as we do.

Leashes
All dogs must be on a leash, in a carrier or physically carried in when coming in and leaving from day care. Although your dog may have great abilities off leash, our parking lot is not the place for it! We have provided spare leashes by the front door to assist you. Please understand our biggest concern is for your dogs safety.

Doggie Snacks
At TAW we provide each and every dog with a snack in the middle of the day. However if your dog requires a special snack or full lunch we ask that you bring it in a ZIPLOC type baggie with your pets name (FIRST AND LAST) clearly labeled on it. (Black sharpie-pen is easiest for us to see ) or a non glass container that fits in the cubbies. If your dog needs a lunch/meal, please note that we will warm soak the food and it will be given in a Kong in a crate and will be made to rest for at least one hour after eating to aid in digestion. The snack we provide is given while your dog is in the playgroup, not a crate.

Authorization to pickup your dog
Remember, only individuals that you have authorized will be allowed to pick up your dog from day care. Please do not send any one to do so if we have not had written confirmation from you. Once we receive their information we can enter them into the computer (name, photo and phone contact information) and it will be your responsibility to have us remove them from the list should your situation change.

Your Dog’s Physical Health
Some canine diseases can be contagious to other dogs. For the health and safety of all the dogs at day care, we ask that if your dog is showing ANY of the following symptoms you do not send them to day care: Vomiting, Diarrhea, Coughing, Sneezing and Lethargy. If ,when at day care, the staff notices that your dog appears ill, your dog will be isolated and you will be called to come and pick up your dog. If medical attention is needed for your dog, a note or call from your veterinarian may be required for his return.

Your Dogs Mental Health
Dogs, being sentient beings, can be very “tuned in” to the stresses at home. If there are any changes in your household we ask that you keep us informed. We can often see a change in your dogs behavior when they are under stress and it is helpful for us to know so we can better deal with the situation. Examples of stresses to your dog can be, but are not limed to : Home Remodels / Vacations of any family member / Someone new into the household / Someone leaving the house hold / A new pet / Loss of an existing pet / New medications for your pet. We are not trying to be nosey…. We care about your pets well being!